I've backed for $1, can I join the campaign later in the pledge manager?
Yes! The pledge manager will go live after the Kickstarter campaign and you will be able to upgrade your pledge there.
Last updated: February 05, 2024 03:14
Are the artworks AI-generated?
No, we worked exclusively with humans. We may paint robots and machines, but we still paint them with our very own hands!
Last updated: February 05, 2024 03:14
Can I get more copies?
Chose a pledge and you can add more pledges with the add-ons afterwards. For up to 3 copies of your pledge we won’t charge additional shipping costs!
Last updated: February 05, 2024 03:14
Should I add shipping to my pledge?
No. In the pledge manager after the campaign, you will be charged for shipping. The shipping prices are pretty fair and super low!
Last updated: February 05, 2024 03:14
Will the game be available in retail?
All content that is marked “exclusive” will only be available for backers of till5am’ Kickstarter campaigns, customers of till5AM, convention visitors and some selected exclusive retailers. A retail version of the core game is possible, but we are just a small German Publisher. There is no guarantee!
Last updated: February 05, 2024 03:14
Are Taxes and VAT included in the shipping costs?
Yes, for all customs-friendly locations! Import taxes and VAT are already included in these locations where applicable. No extra costs for you!
Last updated: February 05, 2024 03:14
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.